Support
Need help with a result or API request?
Send the domain or endpoint, what you expected, and what you saw. The form prepares a normal email in your own mail app — DomainClock does not upload the message.
What do you need help with?
Pick the closest topic. It only changes the subject and guidance in the email draft.
Prepare the message
Add enough detail for someone to reproduce the problem without sending private credentials.
Common questions
A few things that often explain a result before support needs to investigate it.
Why is registration data empty?+
Some registries redact WHOIS/RDAP fields or rate-limit queries. An empty block means the registry did not return usable data; it does not mean the domain is available.
Why does a result look stale?+
Results can be cached for about 12 hours. Include the domain and check time if the answer still differs after that window.
Where do I manage API billing?+
Plans and billing are managed through RapidAPI. For technical issues, send the endpoint, status code and request ID — never your API key.